Therapeutic Crisis Intervention (TCI Kildare)

Social Care Training Ireland are pleased to announce that we will now be providing Therapeutic Crisis Intervention training to individuals and organisations nationwide.


Only TCI trainers who have received their Professional level accreditation from Cornell University can provide this training to the public and we are delighted to be in a position to do so.


The TCI system was developed at Cornell University, New York and is now used by social care practitioners across the globe. The purpose of the TCI system is to provide a crisis reduction and intervention model for organisations that will assist in:

  • Preventing crises from occurring
  • Deescalating potential crises
  • Effectively managing acute crises
  • Reducing potential injury and actual injury to both young people and staff
  • Learning constructive ways to handle stressful situations
  • Developing a learning circle within the organisation


Programme Outline

Module One: Crisis Prevention

  • The TCI System
  • Crisis Prevention and the Therapeutic Milieu


Module Two: Crisis as Opportunity

  • The Stress Model of Crisis: A Typical Crisis
  • Assessing the Situation
  • Knowing Ourselves
  • Knowing the Young Person
  • Managing the Environment


Module Three: De-Escalating the Crisis

  • Crisis Communication and Active Listening
  • Behaviour Support Techniques
  • Emotional First Aid
  • The Conflict Cycle


Module Four: Managing Crises

  • Managing Aggressive Behaviour
  • Nonverbal Communication
  • Elements of a Potentially Violent Situation
  • Crisis Co-Regulation
  • The Life Space Interview


Module Five: Safety Interventions (OPTIONAL)

  • Choosing a Safety Intervention 
  • Safety Concerns and Documentation


Our trainer: Bernie Breen BA (Hons)

Bernie is a graduate of Dublin Institute of Technology (DIT). She is a qualified Applied Social Care practitioner. Bernie is a qualified Professional Therapeutic Crisis Intervention Trainer with Cornell University, New York. She has been a practitioner in social care for thirteen years in support, coordinator and managerial roles with vulnerable youth, the elderly, travelling communities and clients in need of after-care services.


Social Care Training Ireland provides training to groups and organisations around Ireland and we pride ourselves on the quality of our training courses. We can provide training on your premises and tailor the course to suit the needs, the profile and the activities of your organisation.


(Please note that the course is for professionals who wish to work in a social care setting. To comply with Cornell Univeristy, people trained in TCI must complete a refresher once every 3 to 6 months and undergo testing once every 12 months in order to remain certified.)


For more information on our training courses, call Páidí on 0818 220 261 or email


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